ToBeLoved Privacy Policy

At ToBeLoved, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our mobile application and website (collectively, the “Service”).

By accessing or using ToBeLoved, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Service:

  • Personal Data: When you register or use the Service, we may collect information such as your name, email address, and profile information.
  • Usage Data: We collect information about how you use ToBeLoved, including your interactions with courses, exercises, daily practices, and AI mood Q&A.
  • Device and Log Information: We gather data like device type, operating system, IP address, browser type, and usage logs to help optimize the Service.
  • Cookies and Tracking Technologies: To enhance your experience, we use cookies and similar technologies as described in our Cookie Policy.
  • Voice Data: When you use voice-to-text features, voice inputs are processed to provide AI-generated advice.

2. How We Use Your Information

Your information is used for purposes including:

  • Providing, maintaining, and improving the Service.
  • Personalizing content and learning paths.
  • Responding to your questions and AI mood Q&A.
  • Analyzing usage to enhance user experience and service quality.
  • Communicating important updates, promotions, and policy changes.
  • Protecting the security and integrity of our Service.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with third parties only in the following cases:

  • With your consent or at your direction.
  • With service providers who assist in operating the Service, under confidentiality agreements.
  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of ToBeLoved, our users, or the public.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights related to your personal information, including:

  • The right to access, correct, or delete your data.
  • The right to object to or restrict certain processing.
  • The right to data portability.
  • The right to withdraw consent at any time where processing is based on consent.
  • The right to lodge complaints with supervisory authorities.

To exercise your rights or make requests, please contact us at support@tobeloved.app.

6. Children’s Privacy

ToBeLoved is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete it promptly.

7. International Users

Our Service is intended for users worldwide. By using ToBeLoved, you consent to the transfer, storage, and processing of your information in countries that may have different data protection laws than your jurisdiction.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date below.

We encourage you to review this page regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at support@tobeloved.app.